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Engagement Readiness Tool

Community Readiness Checklist
prepare before you invite people in.

A practical checklist for organisations preparing to run consultations, public information sessions, community forums or engagement processes.

Framework summary

Good engagement begins before the invitation.

This checklist helps organisations test whether they are ready to involve people in a way that is clear, accessible and respectful.

  • Purpose
  • Audience
  • Access
  • Trusted connectors
  • Clear message
  • Follow-up plan

The framework

The core model
in practice.

Use this section as a practical reference when planning, facilitating or reviewing work with communities and stakeholders.

Step 1

Purpose

Can you explain why engagement is needed, what will be asked and how input may be used?

Step 2

Audience

Have you identified who should be involved, who is most affected and who may be missing?

Step 3

Access

Have you considered language, timing, transport, digital access, venue, childcare and safety?

Step 4

Trusted connectors

Have you identified people, groups or networks who can help build relevance and trust?

Step 5

Clear message

Can the opportunity or issue be explained simply, without jargon or unnecessary complexity?

Step 6

Follow-up plan

Do you know how you will respond after the engagement and what participants can expect next?

When to use it

Useful for
real project work.

This page is designed to help professionals apply the framework in practical settings, not just read it as theory.

Use

Public information sessions

Check whether people will understand the purpose and pathway to participate.

Use

Community forums

Plan accessible, respectful and useful engagement settings.

Use

Consultation planning

Finalise invitations, questions, methods and follow-up responsibilities.

Use

Program mobilisation

Support programs that rely on people understanding and choosing to get involved.

Practice note. This framework is most useful when it is adapted to the community, organisation, issue and decision-making context involved.

Practice questions

Questions to ask
before moving forward.

Use these questions to test whether your planning is clear, respectful and practical.

Question 1

Can we explain the purpose in plain language?

Question 2

Do we know who is most affected and who is likely to be missing?

Question 3

Have we reduced practical barriers to participation?

Question 4

Have we involved trusted connectors early enough?

Question 5

Do facilitators understand the context and sensitivities?

Question 6

Do we have a realistic follow-up plan?

Common risks

What to avoid
in practice.

These risks can reduce trust, weaken participation or make the work less useful.

Risk 1

Inviting the same voices only

Convenient participation can miss people with the greatest proximity to the issue.

Risk 2

Poor access design

Language, timing, venue and digital barriers can exclude people before engagement begins.

Risk 3

No follow-up capacity

If no one owns the next step, engagement can create frustration rather than trust.

Apply the framework

Need this adapted
for your organisation or project?

This framework can support planning, consultation, needs assessment, facilitation, stakeholder engagement and community-centred program work.

Useful details to include

The community, issue, program or event you are working with.

The kind of support you need: advice, facilitation, consultation, needs assessment or engagement planning.

Email:
blaise@itabelo.com

Mobile:
0402 493 675